One Stop Centre
One Stop Centres provide support services for women affected by violence in various settings.
Key facts
| Benefit | Support services for women affected by violence |
|---|---|
| Who | All women, including girls under 18 |
| Implemented by | Ministry of Women and Child Development |
| Official portal | https://wcd.nic.in |
| Application window | Open all year for women affected by violence. |
Benefits
Beneficiaries receive a range of services including medical assistance, legal aid, psychological support, and temporary shelter for up to five days.
Who can apply
- Age 0+
- not income tax payer
- no government employee in family
- poor household
Women of all ages facing any form of violence, including physical, sexual, and emotional abuse, can access the services. Key exclusions include income tax payers and government employees in the family.
How to apply
Women can access the One Stop Centre directly or through referrals from various sources.
- Visit the nearest One Stop Centre or contact a local NGO for assistance.
- Reach out through the Women Helpline or emergency response services.
- Present yourself at the Centre for immediate support and services.
Common problems and how to fix them
| Problem | What to do |
|---|---|
| Application rejected | Ensure that the applicant is not a government employee and does not pay income tax, as these are eligibility criteria. |
| No response from the Centre | Contact the Centre directly or reach out through the Women Helpline for assistance. |
Frequently asked questions
What services are provided for emergency response?
The OSC offers rescue and referral services, linking with health and police services to ensure safety and medical aid for affected women.
Is medical assistance available?
Yes, women will be referred to the nearest hospital for medical examination and treatment as per established health guidelines.
What kind of police assistance can I expect?
The OSC helps in filing First Information Reports (FIR) and provides a police officer to assist in the process.
What does the temporary shelter service entail?
The OSC provides temporary shelter for women and their children for up to five days, with longer-term arrangements available through affiliated homes.
Is there a need for documents to access the services?
No specific documents are required, but carrying a valid identification card is advisable.
Always confirm the latest details on the official portal before applying.
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